This will occur if the Trading Expert program has been installed in a directory like Program Files\Wintes32. The program needs to be installed to Wintes32 in order for DTU to work correctly.
DTU supports ASCII and .CSV file formats.
Open Data Manager, click on Utilities, choose Rebuild Master Ticker List.
Open Data Manager, click on Utilities, choose Delete Non Trading Tickers.
In Data Retrieval Options, click on selected ticker and enter the symbol. Then, click on Reload History. Enter the dates of the bad data, click on start update. Once the data has processed the bad data should be overwritten with corrected data. Or, open Data Manager, double click the ticker, choose Data and manually adjust the data.
You are not entitled to data service, please e-mail UKsales@trackdata.com to setup your service.
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