WinWay Support

TradingExpert Pro

Dial/Data service bulletin December 2021. Server dd.Trackdata.com

If you receive error offline when downloading from Dial/Data in Data Retrieval. Open Data Retrieval, go to the Setup Options tab, select Setup adjacent to the Network, and change the Primary data server address to dd.dialdata.com, click OK. Click Start Update.  

Phone Support

  • Call   +44 207-647-7000 Mon-Fri 08:00-4:00pm GMT

E-mail Support

Product Support

Symbol and ticker data support (Dial/Data)
Billing (Dial/Data) service is Through AIQ Systems
To update your credit card or cancel/change service e-mail
 
eSignal queries 
eSignal Account login click here

You will need your username and password (eSignal username and password used in RTalerts and Quotes) to access your account.

 

Tutorials

Getting started properly is important; that’s why we recommend watching our extensive tutorial section. Click here for the archive.

On Line manuals

Want to get the in-depth information on a feature? Then visit the On Line Manual. Every ounce of information is available in a clear and easy to read and print format.

knowledge base

Type in your question in the search box or explore the support categories below.

Categories

Contact Support

Call: +44 207-647-7000 Mon-Fri 08:00-4:00pm GMT

Email: Support@WinWayCharts.com

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